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Returns & exchanges

at Mother Home we stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please note that Exchange or Refund will be made, if there is a quality issue.. Please read below our return & exchange policies before you return any item.  

 
Return / Exchange Policy

Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:

         If you would like to request an Return/exchange please write to us info@motherhome.in

         Items which are to be returned/exchanged need to be sent to the addresses given below within 15 days of receiving the goods.

         Mother Home will replace the items free of cost or issue a full refund if we have sent you a wrong item (wrong colour or size). Shipping charges for the replacement will not be billed to the customer.

         Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods.

All products must be sent to our office in Delhi:

Mother Home
C-140, Naraina Industrial Area,

Phase - 1, New Delhi - 110028


No refunds will be given in the following cases:

         In case of minor design and colour variations. With handloom products there will always be some variation between products.

         Incorrect or outdated delivery address.

         Incorrect address format including any form of a PO Box address.

         After 3 failed delivery attempts by the courier.

         Package refused by recipient.

         Products returned in a used or damaged condition.

 

 

 

   

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